Wedo/ professional rich & repair mask 150 ml
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Restore strength and softness to damaged hair with this intensive treatment mask from WeDo Professional. Specially formulated for dry and damaged hair, this rich mask deeply nourishes, helping hair feel smoother, stronger, and healthier.
Key features
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Hair type: Dry, damaged, or stressed hair
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Use: Intensive repair treatment
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Benefits: Deep nourishment, improved softness and strength
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Texture: Rich, creamy mask
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Care: Helps repair and protect hair
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Size: 150ml
Why customers love it
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Leaves hair noticeably softer after one use
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Helps repair damage from heat and styling
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Ideal weekly or bi-weekly treatment
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Professional-quality care with a clean ethos
Frequently Asked Questions (FAQs)
Q: How often should I use this mask?
A: Use once or twice a week, depending on how dry or damaged your hair is.
Q: What hair types is this mask best for?
A: It’s best for dry, damaged, or chemically treated hair.
Q: Can I use this instead of conditioner?
A: Yes. It can be used in place of conditioner as an intensive treatment.
Q: How long should I leave it on?
A: Leave on for 3–5 minutes, then rinse thoroughly.
Q: Will it weigh my hair down?
A: No. Despite its richness, it’s designed to nourish without heaviness when used as directed.
Q: Is this mask suitable for colour-treated hair?
A: Yes. It is suitable for colour-treated hair.
Q: Is the product vegan-friendly?
A: Yes. WeDo Professional focuses on vegan-friendly, responsibly formulated products.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).