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Soft & beautiful no lye conditioning relaxer (super)
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Product Description:
The Soft & Beautiful No-Lye Conditioning Relaxer in Super is designed for superior straightening performance on coarser or resistant hair types. This relaxer is infused with conditioning agents to leave your hair soft, manageable, and beautiful post-treatment.
Key Features:
1. No-Lye Formula: Provides a gentle yet effective relaxer experience without the harshness of lye.
2. Conditioning Agents: Enriched with conditioners that nourish the hair, maintaining its softness and shine.
3. Strength: Super strength is formulated to work on coarse or resistant hair types.
4. Complete Kit: Usually comes as a kit complete with relaxer, activator, neutralizing shampoo, and deep conditioner for a comprehensive hair treatment experience.
5. User-Friendly: Simple and easy to follow instructions for at-home applications.
Main Ingredients:
- Conditioners: Specially formulated conditioners help maintain the hair's natural moisture balance.
- Activators: Customized activators to ensure the efficacy of the relaxing process.
How to Use:
1. Read all directions and warnings on the packaging.
2. Conduct a strand test 48 hours before full application to ensure compatibility and safety.
3. Wear gloves, which are often included in the kit, for the application.
4. Mix the relaxer and activator as per instructions on the package.
5. Apply to small, parted sections of hair, avoiding the scalp.
6. Leave the relaxer on for the recommended time, or less if your strand test indicated a shorter time.
7. Rinse thoroughly with warm water.
8. Apply the provided neutralizing shampoo to stop the relaxing process.
9. Deep condition the hair using the conditioner provided in the kit.
10. Rinse, dry and style as desired.
Warnings and Precautions:
- Always follow the instructions provided in the kit.
- Do a strand test and a patch test 48 hours prior to full application.
- Not suitable for children without adult supervision.
- Avoid contact with eyes; rinse immediately if contact occurs.
Note: Always refer to the labels and instructions provided on the product packaging for the most accurate and up-to-date information.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).