Luster's Pcj Pretty n Silky no Lye Conditioning Relaxer Coarse
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Product Description:
Luster's PCJ Pretty n Silky No-Lye Conditioning Relaxer Coarse is designed to provide a robust yet gentle relaxing experience tailored to coarse hair textures. This no-lye formula comes enriched with conditioning agents that help to protect, moisturize, and nourish your hair while effectively straightening coarse curls and waves.
Key Features:
1. No-Lye Formula: Developed to minimize scalp irritation and provide a more comfortable hair relaxing experience.
2. Conditioning Agents: Specially designed with built-in conditioners that provide moisture and nourishment during the relaxing process.
3. Coarse Hair Formula: Formulated to work effectively on coarse hair textures, straightening without over-processing.
4. Complete Kit: The kit includes everything you need for a full head application, including gloves, applicator, and step-by-step instructions.
5. Easy to Use: User-friendly design and directions make it easy for at-home application.
How to Use:
- Follow the detailed instructions included in the package.
- Conduct a strand test to determine suitability and application time.
- Apply the relaxer to divided hair sections, avoiding contact with the scalp.
- Allow the relaxer to process as per package instructions, then rinse it out thoroughly.
- Use a neutralizing shampoo and conditioner as the final step.
Benefits:
- Provides a long-lasting and effective straightening result for coarse hair types.
- Built-in conditioners leave hair soft, manageable, and lustrous.
- The no-lye formula minimizes scalp irritation for a more comfortable experience.
Warnings and Precautions:
- For external use only. Keep out of reach of children.
- Prior to application, conduct a strand test to avoid scalp irritation or hair breakage.
- In case of contact with eyes, rinse immediately with plenty of water.
Note: For the most accurate and up-to-date information, always refer to the product packaging. Make sure to read all warnings and follow the guidelines for optimal and safe results.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).