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Luster's Pcj no Lye Conditioning and Creme Relaxer - Adult Formula kit
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Product Description:
Luster's PCJ No-Lye Conditioning Creme Relaxer - Adult Formula is a gentle yet effective relaxer designed for adult hair types. The product aims to straighten curls and kinks while conditioning the hair and scalp, leaving you with soft, manageable, and lustrous locks.
Key Features:
1. No-Lye Formula: Minimizes scalp irritation and ensures a comfortable relaxing process.
2. Conditioning Agents: Enriched with natural oils and conditioning polymers for added moisture and shine.
3. Versatile: Suitable for different hair types, including coarse and resistant hair.
4. Complete Kit: Comes with everything you need for a successful relaxing process, including gloves and an applicator.
5. Safe for Adult Use: Specifically designed for adult hair and scalp needs.
How to Use:
- Follow the enclosed instructions carefully for application.
- Conduct a strand test before full application to ensure the product is suitable for your hair type.
- Apply the relaxer to hair sections, avoiding the scalp.
- Time the application as per the instructions and then rinse thoroughly.
- Follow up with a neutralizing shampoo and conditioner for best results.
Benefits:
- Straightens and smooths hair, making it easier to manage.
- Infuses hair with moisture, leaving it soft and shiny.
- Lessens the likelihood of scalp irritation due to its no-lye formulation.
Warnings and Precautions:
- This product contains ingredients that may be irritating to some individuals. A preliminary test according to accompanying directions should be performed before use.
- Avoid contact with eyes. Rinse immediately if contact occurs.
- Keep out of reach of children.
Note: Always refer to the product packaging for the most up-to-date and accurate information about the product. Make sure to read and follow all warnings and guidelines for the best and safest results.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).