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Africa's best original honey and castor tex lax texture softening system
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Product Description:
Introducing Africa's Best Original Honey and Castor Tex Lax Texture Softening System - a unique formula designed to gently relax and soften the natural texture of your hair. Infused with the richness of honey and the strengthening attributes of castor oil, this texture softening system works to enhance the natural beauty and manageability of your hair without the harmful effects of harsh chemicals.
Key Features:
- Gentle texturizing and softening system.
- Infused with natural honey and castor oil.
- Suitable for all hair types and textures.
- Aims to improve hair manageability and softness.
- Chemical-free, minimizing potential damage.
Main Ingredient:
Natural Honey and Castor Oil: Honey offers moisturizing properties that add sheen and softness to hair, while castor oil is known for its rich fatty acids that promote hair strength and growth.
How to Use:
1. Conduct a strand test before full application.
2. Apply the softening cream to sections of clean, detangled hair.
3. Ensure even distribution by combing through.
4. Leave on for a recommended amount of time as per hair type (always refer to the product manual).
5. Rinse thoroughly and follow up with the provided neutralizing shampoo and conditioner.
6. Style as desired.
Benefits:
- Gently alters hair's natural texture.
- Adds moisture and sheen to dry, dull hair.
- Strengthens and promotes the elasticity of hair.
- Enhances manageability, making styling easier.
- Provides a softer, more flexible hair texture.
Note: Always refer to the product packaging for the most accurate and up-to-date information. It's also crucial to conduct patch and strand tests before applying any texturizing or softening product to ensure compatibility and desired results.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).
