Soft & beautiful botanicals no-lye sensitive scalp relaxer kit coarse
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Product Description:
The Soft & Beautiful Botanicals No-Lye Sensitive Scalp Relaxer Kit for Coarse Hair is specifically formulated to provide superior straightening while being gentle enough for sensitive scalps. Enriched with natural plant oils and butters, this relaxer kit nourishes and protects, offering a reliable solution for those with coarse hair textures and sensitive scalps.
Key Features:
1. No-Lye Formula: Ensures a safe and effective relaxing process without the harshness of lye-based products.
2. Sensitive Scalp: Formulated with ingredients that are gentle on sensitive scalps.
3. Botanical Enrichments: Infused with natural oils and butters like Shea Butter and Olive Oil for hydration and shine.
4. Complete Kit: Comes with relaxer cream, activator, neutralizing shampoo, and deep conditioner for a comprehensive hair treatment at home.
5. Suitable for Coarse Hair: Specifically designed for those with coarse hair textures.
Main Ingredients:
- Shea Butter: Provides deep moisture and helps reduce breakage.
- Olive Oil: Adds shine and helps protect the hair from damage.
- Botanical Extracts: Additional plant extracts offer hydration and scalp comfort.
How to Use:
1. Perform a strand test and patch test 48 hours before full application to ensure compatibility and safety.
2. Put on gloves provided in the kit and mix the relaxer cream with the activator following the instructions.
3. Apply the mixture evenly to small sections of your hair, avoiding the scalp.
4. Leave it on for the recommended time according to the instructions, monitoring for any irritation or discomfort.
5. Thoroughly rinse out the relaxer with warm water.
6. Apply the neutralizing shampoo to halt the relaxing process. Rinse and repeat until all the relaxer is removed.
7. Use the deep conditioner provided in the kit to restore moisture and balance to the hair.
8. Rinse and style as usual.
Warnings and Precautions:
- Always perform a strand test and patch test before full application.
- Avoid contact with eyes and skin. If contact occurs, rinse immediately with water.
- Keep out of reach of children.
- Do not exceed the recommended application time.
Note: For the most accurate and up-to-date information, it’s always best to refer to the labels and instructions provided on the product packaging.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).