Selective prof. on care therapy scalp defense shampoo
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Selective Professional On Care Therapy Scalp Defense Shampoo is a gentle, dermo-balancing shampoo formulated to cleanse, protect, and soothe sensitive or irritated scalps. It helps strengthen the scalp’s natural defence barrier while leaving hair clean, soft, and comfortable.
Product Overview
From Selective Professional, this shampoo is part of the On Care Therapy range, developed for professional scalp care and ongoing scalp health maintenance.
Key Features
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Scalp defence formula – helps protect and rebalance the scalp
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Gently cleanses without stripping natural oils
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Helps calm sensitivity, discomfort & irritation
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Supports a healthy scalp barrier
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Leaves hair soft, fresh, and manageable
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Suitable for frequent use
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Ideal for sensitive scalps
Ideal For
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Sensitive or reactive scalp
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Scalp discomfort or tightness
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Professional scalp care routines
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Regular, gentle cleansing
Frequently Asked Questions (FAQs)
Q: What is Scalp Defense Shampoo used for?
A: It’s used to gently cleanse and protect sensitive scalps, helping reduce irritation and discomfort.
Q: Can this shampoo be used daily?
A: Yes, it’s formulated to be gentle enough for frequent or daily use.
Q: Is it suitable for all hair types?
A: Yes, it’s suitable for natural, relaxed, coloured, and chemically treated hair.
Q: Does it help with scalp irritation?
A: Yes, it helps soothe and rebalance the scalp, supporting long-term comfort.
Q: Will it dry out my hair?
A: No. It cleanses gently while helping maintain the scalp’s natural balance.
Q: Is this shampoo only for salons?
A: It’s widely used in salons but is also suitable for home use when following directions.
Q: Should I use it with other On Care Therapy products?
A: For best results, it can be paired with On Care Therapy scalp treatments or conditioners.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).