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Ors olive oil professional creme relaxer normal strength 1.8kg
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Achieve smooth, straighter hair with the salon-size Professional Crème Relaxer (Normal Strength) from ORS Haircare. Enriched with olive oil, this professional formula is designed to help protect the hair during the relaxing process while delivering consistent results.
Key Features
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Type: Professional crème relaxer
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Strength: Normal
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Infused with: Olive oil
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Use: Chemical hair relaxing
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Hair type: Suitable for normal texture hair (as classified by manufacturer)
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Size: 1.8kg (salon/professional size)
Why Professionals Choose It
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Large 1.8kg tub ideal for salon use
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Olive oil-enriched formula to help reduce dryness
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Smooth, manageable results
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Trusted ORS professional range
⚠️ Important Safety Information
Chemical relaxers must be used strictly according to the manufacturer’s instructions.
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For professional use recommended
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Always perform a patch test and strand test before application
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Do not apply to irritated, damaged, or previously over-processed hair
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Avoid overlapping on previously relaxed hair
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Use protective gloves during application
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Follow neutralising and conditioning steps exactly as directed
Improper use can cause hair breakage, scalp burns, or damage.
Frequently Asked Questions (FAQs)
Q: What does “Normal Strength” mean?
A: It is formulated for normal hair textures. Coarse or resistant hair may require a different strength.
Q: Is this for professional use only?
A: The 1.8kg size is typically used in professional salon settings.
Q: Can it be used for touch-ups?
A: Yes, but apply to new growth only and avoid overlapping.
Q: How often should relaxers be applied?
A: Typically every 6–8 weeks, depending on hair growth.
Q: Does olive oil prevent damage?
A: Olive oil helps reduce dryness, but relaxers are still strong chemical treatments and must be used carefully.
Q: Is this a no-lye relaxer?
A: Please check the specific packaging to confirm the exact formulation.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).