ORS New Growth No-Lye Hair Relaxer
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Product Description
The ORS New Growth No-Lye Hair Relaxer is a complete hair relaxing system specially formulated to straighten new hair growth while helping to maintain the health and manageability of previously relaxed hair. Enriched with Olive Oil, it helps protect the hair during the relaxing process, leaving it smoother, softer, and easier to style. The no-lye formula is suitable for home use when applied according to the manufacturer's instructions.
About This Product
Part of the ORS (Organic Root Stimulator) hair care range, this no-lye relaxer is designed for touch-up applications on new growth only. The kit typically includes the essential products needed to complete the relaxing process and restore moisture after treatment.
Why You'll Love It
- Specifically formulated for new growth touch-ups
- No-lye relaxing system
- Enriched with Olive Oil
- Helps leave hair smooth and manageable
- Complete relaxer kit for home use
Key Features
- No-lye hair relaxer
- Designed for new growth only
- Olive Oil-enriched formula
- Helps improve manageability
- Complete relaxing system
Benefits
- Straightens new hair growth
- Helps reduce frizz and improve manageability
- Leaves hair feeling softer and smoother
- Supports easier styling after relaxing
- Helps maintain previously relaxed hair
How To Use
- Carefully read and follow all instructions provided inside the kit before use.
- Perform a strand test and skin sensitivity test as directed.
- Apply only to new hair growth, avoiding previously relaxed hair.
- Leave on for the recommended processing time only.
- Rinse thoroughly and neutralise using the included neutralising shampoo.
- Finish with the included conditioner or treatment as directed.
- Style as desired once the hair has been fully processed.
Ingredients
Key Ingredient:
- Olive Oil
Please refer to the product packaging for the complete and most up-to-date ingredient list.
Product Details
- Brand: ORS (Organic Root Stimulator)
- Product Type: No-Lye Hair Relaxer
- Application: New Growth Touch-Up
- Suitable For: Chemically relaxing new hair growth
Care Instructions
- Store in a cool, dry place.
- Keep the kit tightly closed until use.
- Protect from direct sunlight and excessive heat.
Safety Information
- For external use only.
- Use only as directed.
- Perform a skin sensitivity and strand test before each application.
- Do not use on irritated, damaged, or broken scalp.
- Avoid contact with the eyes. If contact occurs, rinse immediately with plenty of water and seek medical advice if irritation persists.
- Wear the gloves provided during application.
- Keep out of reach of children.
- Do not exceed the recommended processing time.
What's Included
- 1 × ORS New Growth No-Lye Hair Relaxer Kit (Kit contents may vary slightly depending on the product variant and region.)
Perfect For
- New growth touch-ups
- Relaxed hair maintenance
- Reducing frizz
- Improving manageability
- Home hair relaxing
- Smooth, straight hairstyles
Frequently Asked Questions
Q: Can I apply this to all of my hair?
A: No. This product is formulated for new growth touch-ups. Applying it to previously relaxed hair may increase the risk of over-processing and damage.
Q: Is this suitable for first-time relaxer users?
A: It can be used by first-time users if all instructions are followed carefully. If you are unsure, seek assistance from a qualified hairstylist.
Q: Why is a neutralising shampoo important?
A: Neutralising shampoo stops the relaxing process and helps restore the hair's normal pH. It should always be used after rinsing out the relaxer, following the kit instructions.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).