Gentle Treatment no-lye Relaxer - Twin Pack Kit - Super
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
Product Description:
Maximize your value and hair health with the Gentle Treatment No-Lye Relaxer Twin Pack Kit in Super strength. This convenient dual-pack contains everything you need to achieve straight, sleek, and smooth hair not just once, but twice! Specially formulated for individuals with coarse or resistant hair, this no-lye formula ensures minimal scalp irritation while delivering maximum straightening results.
Key Features:
1. Twin Pack Value: Get two complete no-lye relaxer systems in one package for double the convenience and value.
2. Super Strength Formula: Ideal for coarse or resistant hair, providing maximum straightening effects.
3. Comprehensive Kit: Each kit contains relaxer creme, activator, neutralizing shampoo, and a protective base to ensure a safe and successful process.
4. Conditioning Benefits: Enriched with nourishing oils and emollients that condition the hair during the relaxing process.
5. Long-lasting Results: Keeps your hair silky and straight for up to 8 weeks.
Main Ingredients:
- Natural Oils: To moisturize and nourish the hair.
- Protein Complex: To fortify hair strands and minimize breakage.
How to Use:
- Prior to application, conduct a strand test.
- Apply a protective base along your hairline and on your scalp.
- Wearing gloves, mix the relaxer and activator as per the package instructions.
- Distribute the relaxer creme evenly, avoiding the scalp.
- Achieve your desired level of straightness by smoothing the hair within the recommended time frame.
- Rinse the hair thoroughly.
- Use the included neutralizing shampoo to stop the chemical process.
- Finish by applying conditioner to hydrate and restore manageability to your hair.
Benefits:
- Achieve salon-quality results at home.
- Formulated to minimize the risk of hair damage and scalp irritation.
- Exceptional value with two full relaxer kits in one package.
Warnings and Precautions:
- Follow all instructions meticulously to avoid unwanted results.
- Not intended for use on damaged or irritated scalps.
- Store in a cool, dry place, away from children.
Note: For the most accurate and up-to-date information on ingredients and usage directions, always refer to the product packaging.
At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).