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African Essence Neutralising Shampoo 8oz
Free UK Express delivery (over £100)
Free Returns available
10% off your first order
African Essence Neutralizing Shampoo (8oz) is a salon-grade cleanser specially formulated to stop the chemical processing action of relaxers and restore the hair’s natural pH balance. Designed to thoroughly cleanse the scalp and hair of residual relaxer, this neutralizer helps prevent breakage, dryness, and scalp irritation after a chemical treatment.
With a built-in color indicator, it visually signals whether relaxer remains in the hair, giving professionals and at-home users peace of mind and safer results.
Key Features
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Neutralizes Relaxer Residue – Stops chemical action post-process
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pH Balancing Formula – Restores scalp and hair’s natural pH
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Color-Changing Lather – Built-in indicator shows when hair is fully cleansed
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Reduces Breakage & Irritation – Essential after any relaxer application
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Suitable for All Hair Types – Especially relaxed or chemically-treated hair
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Compact 8oz Size – Ideal for at-home use or stylists on the go
Why You Should Buy
Whether you're a stylist or managing your hair at home, African Essence Neutralizing Shampoo is a critical step after any relaxer treatment. It ensures that all chemical residue is removed, protecting your hair’s strength and your scalp’s health, while leaving your strands clean, soft, and ready for conditioning.
How to Use
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Rinse out relaxer thoroughly with warm water.
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Apply a generous amount of neutralizing shampoo.
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Lather and watch for pink or coloured foam, indicating leftover relaxer.
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Rinse and repeat until lather is white (relaxer fully removed).
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Follow up with a deep conditioner or treatment.
⚠️ Always follow instructions exactly after relaxer use to avoid scalp damage or hair breakage.
Benefits
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Essential after any chemical straightening service
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Ensures hair is fully neutralized before styling
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Prevents post-relaxer scalp burn or over-processing
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Quick, effective, and affordable
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Trusted in salons and homes for decades
Frequently Asked Questions (FAQs)
Q: Can I use this with any relaxer brand?
A: Yes – this shampoo is compatible with all no-lye and lye relaxers.
Q: What does the color indicator do?
A: The lather changes color if relaxer is still in the hair. Once the lather is white, you know it's safe to proceed.
Q: Is this shampoo moisturizing?
A: While its main function is neutralizing, it does help prevent dryness. Follow with a conditioner for best results.
Q: Can I use it on natural hair?
A: It’s designed specifically for chemically relaxed hair but safe to use on other textures when needed.
Digital Marketing Keywords
Short-Tail Keywords:
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Long-Tail Keywords:
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At Urban Beauty, we aim to provide fast, secure, and affordable delivery for all your beauty essentials across the UK. Please review the details below to understand how our shipping process works.
Delivery Methods
All orders are shipped via Click & Drop by the Post Office — a reliable and fully tracked service that ensures your parcel reaches you quickly and safely.
Delivery Costs (UK Mainland)
- Standard Delivery: £3.50 flat rate
- Tracked Delivery: £3.95 (for orders under £25)
- Next-Day / Express Delivery: £5.99 (where available)
- Free Delivery: Free UK delivery for all orders over £100.00
Processing & Dispatch Times
- Order Processing: Orders are processed within 1–2 working days after payment is confirmed.
- Delivery Time: Standard delivery typically arrives within 2–4 working days after dispatch.
- Express Delivery: Next-Day delivery aims to arrive the next working day after dispatch (where available).
- Total Delivery Time: Usually 3–6 working days from the date of purchase, depending on the shipping option chosen.
Orders placed after 3:00 PM or on weekends/public holidays are processed on the next working day.
Out-of-Area Deliveries
Deliveries to the Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man, and other remote areas may take longer and, in some cases, incur an additional delivery charge. We will notify you if this applies to your order before dispatch.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and a link to track your parcel’s progress online.
If you do not receive your tracking email within 2 working days of placing your order, please check your spam folder or contact us at enquiries@urbanbeaute.co.uk.
Missed or Delayed Deliveries
In the rare event of a delay, please allow up to 7 working days after dispatch before contacting us. Postal delays can occur due to public holidays, weather conditions, or postal network issues beyond our control.
If your parcel cannot be delivered, a card will be left with instructions on how to arrange redelivery or collection. Unclaimed parcels returned to us can be resent, but additional postage fees may apply.
International Delivery
At present, Urban Beauty delivers only within the United Kingdom. We are working to expand to international destinations in the near future.
Lost or Damaged Parcels
All our deliveries are insured and tracked. If your parcel arrives damaged or goes missing in transit, please contact us within 48 hours of receipt (or expected delivery date) so we can raise an investigation with the courier.
Email: enquiries@urbanbeaute.co.uk Include your order number and clear photos (if applicable) to speed up the process.
Additional Notes
- We do not deliver on weekends or public holidays.
- Orders may be split into multiple parcels depending on stock availability.
- Delivery times are estimates and not guaranteed, but we do our best to meet them consistently.
Contact Us
For any delivery queries or issues, our customer care team is happy to help:
- Email: enquiries@urbanbeaute.co.uk
- Working hours: Monday–Friday, 9:00 AM – 5:00 PM
Summary: Orders processed in 1–2 working days. Delivery 2–4 working days after dispatch. Free UK delivery over £100. Next-Day option £5.99. Standard £3.50. Tracked £3.95 (orders under £25).